London Eye

    
 

Night or day the London Eye offers spectacular views of London from high above the River Thames. Disabled guests receive discounts on the London Eye and all paying disabled guests can bring a carer free of charge. Both the London Eye and London Eye River Cruises are fully accessible for disabled guests, with wheelchair access and disabled toilets.

Accessibility
Wheelchair or mobility impaired

At the embarkation point of the London Eye, it is slowed down or stopped to make boarding simple. Members of staff are always on hand to assist guests, but they will not physically lift guests into and out of the capsule. If you think you will need special assistance boarding your London Eye capsule, bring a carer to help.
For safety concerns, only two wheelchairs are allowed per capsule on the London Eye and a maximum of eight in total at any one time. The London Eye also has a limited number of wheelchairs available for loan at the customer service desk inside their ticket office in County Hall. The service is provided on a 'first come first served' basis, is subject to availability and requires a deposit using a credit card, however it cannot be pre-booked. The wheelchairs are solely for use at the London Eye for the duration of the flight.
It is recommended that you book your wheelchair space in advance.

  

Visually Impaired

Guide dogs are allowed on the London Eye.

Hearing Impaired

Guests who are deaf or have a hearing impairment may wish to purchase our guidebook or in-flight guide. These guides point out what to look out for on your London Eye flight.

Transport

By Car
Three car parks are located on the South Bank, within a five minute walk of the London Eye. These include Golden Jubilee Bridges, under Hayward Gallery and under the Royal National Theatre.
By Rail
The London Eye is accessible from Waterloo tube (step-free access from Platform to Street) and Westminster tube station (also step - free) (see underground).
From the Waterloo International terminal, use the lifts to access the ground floor. Having exited, follow the signs to the London Eye. At York Road, use the pedestrian crossing to your immediate right. Go straight ahead to Chicheley Street and you'll see the London Eye in front of you. Go straight down the path next to the grass areas. Disabled access to County Hall is on your left as you reach the building.
Alternately, from Westminster underground, take the exit for Westminster pier. Follow the signs to Westminster Bridge whereby disabled access to the bridge is sign posted. Cross over the Bridge and continue going straight past County Hall. Turn left down Belvedere Road and left again at the end of County Hall at the edge of the grass areas. Disabled access to County Hall is on your left as you reach the building.